Where does the Take 5 ship from?

The Take 5 will ship from one of our warehouses in California or Nevada.

How long will it take for my Take 5 to arrive?

UPS Ground will usually take 2 to 5 business days to deliver within the United States.

Will I receive tracking information?

Yes, you will receive tracking information directly from UPS. If you do not receive tracking information, please send a request to us by replying to your order email.

Can I return the Take 5 for a refund?

Yes, if you change your mind you can return the Take 5 within 30 days of shipment for a refund. Please reply to your order email to request a refund – a Return Authorization number will be issued and a UPS return label will be provided. You will be responsible for return shipping charges. There may also be a restocking charge if returns are not received in original condition.

What if my Take 5 arrives damaged?

If your Take 5 arrives damaged, please take photos of the Take 5 and packaging and email them to us by replying to your order email.

I’m having technical issues with my Take 5, what should I do?

For technical issues with the Take 5 please contact our support department by submitting a ticket at www.sequential.com/support/contact-support